Discover success stories from certified companies worldwide
Success story
Inside the Culture of Excellence at BinDawood Holding
Discover how BinDawood Holding has earned its place among the Best Places to Work in 2024.
BinDawood Holding (Listed at Tadawul on 21st October 2020 under the symbol of BDH), a retail conglomerate, that focuses on information technology and retail solutions, it capitalizes on investment opportunities, driving long-term growth. Driven by a visio
Through constant innovation and an unwavering commitment to excellence, BinDawood Holding is redefining the retail landscape by delivering exceptional value across its retail stores, online platforms, distribution networks, and pharmacy operations.
Why BinDawood Holding is One of the Best Places to Work in 2024?
At BinDawood Holding, we don’t just operate supermarkets, we shape the everyday lives of millions across Saudi Arabia. From the aisles of our flagship brands BinDawood and Danube to the seamless experience of a pharmacy inside a hypermarket, we’ve built a retail legacy rooted in trust, innovation, and people-first values.
With a rapidly growing footprint in groceries, retail pharmacy, e-commerce, and influencer marketing, our story is one of transformation and bold vision. Our brands — from the accessible BinDawood to the premium Danube, the innovative Dash express stores, and the influential global reach of Ykone, serve a single purpose: enriching the customer journey through quality, convenience, and care.
How does BinDawood Holding prioritize employee engagement and development?
Being a best place to work begins with listening. At BDH, employee engagement isn’t an initiative — it’s embedded in how we lead. Whether through open-door forums, leadership roundtables, or cross-functional taskforces, we create space for every voice to be heard. Development isn’t limited to training sessions — it’s in mentorship, rotational roles, and the freedom to lead.
We also understand that well-being drives performance. Our flexible work options, wellness programs, and peer recognition platforms ensure employees feel seen, supported, and celebrated.
Dr. Abdulrazzaq BinDawood
Chairman
How is BinDawood Holding addressing the challenges facing the retail industry today, especially in terms of talent retention, digital transformation, and Saudization?
The retail sector is undergoing seismic shifts. At BDH, we view challenges as opportunities to evolve. From high employee turnover to adapting to rapid digital transformation, we invest in reskilling, retaining top talent, and embedding technology into our DNA. Achieving Saudization targets while maintaining operational excellence is not just a requirement — it’s a strategic priority.
What does teamwork look like at BDH, and how do you encourage collaboration across departments?
Our teamwork philosophy goes beyond the traditional. We design initiatives that unify — from interdepartmental innovation challenges to social impact campaigns, employees collaborate not just to meet KPIs but to make a difference. These moments build trust, spark creativity, and reinforce our culture of purpose.
What does being certified as a Best Place to Work mean to BinDawood Holding, and what has the journey taught you?
Our certification as one of the Best Places to Work is more than an award — it’s a mirror. It reflects our strengths and exposes areas where we must grow. The process deepened our awareness, sharpened our focus, and reaffirmed a truth we’ve always believed: a great company is built by its people.
What advice would you give to other organizations aspiring to become a Best Place to Work?
Start with your people. Make feedback a habit, not an event. Embed transparency at every level and involve leadership in living the culture, not just speaking about it. Take action on what you learn — then repeat, consistently. Great workplaces are not built overnight; they are nurtured daily.
At BDH, our journey continues. And every step forward is guided by a simple belief — when you invest in people, excellence follows.